At Affordable Handyman Group, we give priority to our customers, aiming to offer them smooth service from our end. We understand that, at times, certain situations might arise, requiring customers to adjust or claim a refund. To help our customers understand our refund policy in brief, here’s a thorough outline highlighting our process and the conditions applied.
At Affordable Handyman Group, we only consider refund requests, if it satisfies the following criteria:
If the service delivered by our experts does not meet the standard security solution criteria or doesn’t justify the claims as per our service agreement.
If our technicians have failed to deliver a complete service as per the payment made from your end due to operational issues or scheduling issues from our end.
If you cancel our service booking in less than 48 hours, we’ll deduct 20% from the total service fee for our scheduling and administrative costs.
Refund requests that don’t align with any of the above-mentioned conditions will be not considered eligible for further process.
To place your refund request, follow the below-provided steps:
Submit your refund request to us through email at info@affordablehandymangroup.com or directly reach out to us at (813) 564-0693. within 7 days after getting the service.
While you’re emailing us your refund request, make sure to add the following details to your request:
After we receive your refund request email, our team will go through the issue and get back to you within 5 working days.
If your refund request is approved, we will initiate the refund within 7-10 working days.
