Privacy Policy

Effective Date: 22-04-2025

At Affordable Handyman Group, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when using our website or services.

Information We Collect

We may collect the following types of personal information:

1. - Full name
  - Email address
  - Phone number
  - Service address
  - Project details or service requests
  - Communication preferences, including SMS opt-in

How We Use Your Information

We use the information we collect for purposes such as:

1. - Scheduling and providing handyman services
  - Responding to customer inquiries and support requests
  - Sending appointment confirmations, reminders, and follow-ups
  - Improving our website, services, and customer experience

SMS Communications & Consent

By submitting your phone number on our website or over the phone, you agree to receive SMS messages from Affordable Handyman Group. These messages may include:

1. - Appointment scheduling and confirmations
  - Appointment reminders and technician ETAs
  - Service promotions, discounts, and offers
  - Post-service follow-ups and customer satisfaction surveys
  - Message frequency varies. Message and data rates may apply.
  - SMS consent is not shared with third parties or affiliates for marketing purposes.
  - To opt out at any time, reply STOP to any message. For help, reply HELP or contact us at (656) 900-2265.

Sharing of Information

We do not sell, trade, or rent your personal information to others. Your information may only be shared with trusted vendors or service providers who assist us in operating our business (e.g. dispatch or booking platforms), and only to the extent necessary.

Your Privacy Rights

You may request to:

1. - Access or update your personal data
  - Opt out of marketing communications
  - Delete your information from our records
  - To do so, contact us at affordablehandymangroup@gmail.com or call (656) 900-2265.

Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.